TITAN® is a new expression of the TITAN brand. The space in BGC is an intersection of premium retail execution, sneaker and basketball culture and elevated customer service standards. As the Store Manager, you lead by example by on the retail floor by, delivering elevated customer service experience while driving a high-performance culture within the team. You will oversee daily operations, manage inventory, evaluate performance, and provide timely feedback and reports to HQ team.

Key Responsibilities

• Leadership, Team Management, and Culture
• Leads by example on the floor, holding the team accountable to service standards while fostering a performance-driven environment.
• Drive store culture by modeling excellence, setting clear performance expectations, and holding the team accountable to service standards, attendance, and brand values.
• Serve as a role model for store conduct, co-enforcing company policies and operational standards across the team.
• Promotes TITAN values and culture within the team.
• Lead daily huddles to share product highlights, build team momentum, and set clear objectives
• Strategic Execution and HQ Communication
• Formulates and implements impactful solutions to resolve store issues such as but not limited to service, people, product and process.
• Effectively implements policies, procedures and facilitate disciplinary process when necessary.
• Regularly and effectively communicates feedback to the HQ Retail team in order to gain support and realize full store potential.
• Contribute feedback throughout the pilot to help determine the sustainability and effectiveness of the Lane R operating model.
• Customer Experience and Sales Leadership
• Lead by example on the retail floor, delivering an elevated customer service experience and building strong rapport with customers.
• Engage customers proactively, understand their needs, and provide knowledgeable product and brand recommendations.
• Bring TITAN's culture, stories, products, and point of view to life through natural and meaningful customer interactions.
• Operations, Inventory and Reporting
• Oversee daily operational execution across key functions—including POS management, selling, merchandising, inventory control, store presentation, and opening/closing procedures.
• Complete required store reports and operational requirements accurately and within agreed timelines.
• Manage inventory control by accurately tracking and reporting inventory for merchandise and store supplies to ensure timely replenishment.
• Visual Merchandising and Floor Operations
• Maintain store aesthetics according to TITAN®'s visual guidelines (folding, hanging, and display shoe placement)
• Keep the floor organized, stocked, clean, and styled seamlessly.
• Conduct regular sizing replenishment from the backroom to the sales floor.

Key Qualifications and Requirements

• Leadership and People Management: Experience in building a positive team culture, mentoring staff to achieve performance targets, and maintaining accountability across store standards and policies.
• Operational Expertise: Strong foundation in store operational execution, including inventory management, POS management, and compliance enforcement.
• Brand Engagement: Strong capability to learn campaign narratives and product details, translating them to engaging customer experiences and store knowledge.
• Strategic Communication: Demonstrated ability to act as a bridge between store staff and HQ, integrating store insights into reports for HQ.
• Adaptability and Growth Mindset: Comfortable working in an evolving concept store environment, with flexibility to test new operating methods, and offer constructive feedback.
• Cultural Alignment: Genuine passion for sneaker and basketball culture, streetwear, sports history, and urban fashion.
• Experience: 1–2 years of retail experience in streetwear, footwear, or premium apparel is preferred.

Location: TITAN® - G/F Menarco Tower, Lane R, Bonifacio G