TITAN® is a new expression of the TITAN brand. The space in BGC is an intersection of premium retail execution, sneaker and basketball culture and elevated customer service standards. As the Assistant Store Manager, you deliver an elevated customer service experience, conveying TITAN's brand culture, and partner with the Store Manager to drive floor operations and sales performance. You will maintain operational standards, manage inventory tracking, and provide timely feedback to the HQ team.

Key Responsbilities

• Customer Experience and Brand Storytelling
• Deliver an elevated customer service experience and build strong, lasting relationships with customers.
• Engage customers proactively, understand their needs, and provide knowledgeable product and brand recommendations.
• Bring TITAN's culture, stories, products, and point of view to life through natural and meaningful customer interactions.
• Floor Leadership and Sales Performance
• Partner with the Store Manager to oversee daily floor operations to hit or exceed store sales and performance targets.
• Actively share in-depth product knowledge, campaign narratives, and brand stories with both customers and team members.
• Serve as a role model for store conduct, co-enforcing company policies and operational standards across the team.
• Operations, Compliance and Inventory
• Oversee daily operational execution across key functions—including POS management, selling, merchandising, inventory control, store presentation, and opening/closing procedures.
• Enforce and strictly follow store cash handling processes and policies.
• Ensure proper floor execution of management strategies, campaigns, and visual standards.
• Track and document inventory movements, maintaining tracking files and submitting required permits on time.
• Contribute feedback throughout the pilot to help determine the sustainability and effectiveness of the Lane R operating model.
• Visual Merchandising and Floor Operations
• Maintain store aesthetics according to TITAN®'s visual guidelines (folding, hanging, and display shoe placement)
• Keep the floor organized, stocked, clean, and styled seamlessly.
• Conduct regular sizing replenishment from the backroom to the sales floor.

Qualifications

• Operations and Compliance: Hands-on experiencein POS Management, opening and closing procedures, and invtory tracking.
• Leadership and Support: Ability to partner with Store Manager to guide daily store execution and support team growth.
• Brand Engagement: Strong capability to learn campaign narratives and product details, translating them to engaging customer experiences and store knowledge.
• Adaptability and Growth Mindset: Comfortable working in an evolving concept store environment, with flexibility to test new operating methods, and offer constructive feedback.
• Cultural Alignment: Genuine passion for sneaker and basketball culture, streetwear, sports history, and urban fashion.
• Experience: 1–2 years of retail experience in streetwear, footwear, or premium apparel is preferred.

Location: TITAN® - G/F Menarco Tower, Lane R, Bonifacio Global City, Taguig City.