Location: Remote

Type: Full-Time / Contractor

Start Date: ASAP

About Us

We’re a fast-growing group of nutrition brands across human and pet wellness, with ambitions to become category leaders in the USA and beyond. Built on strong products, digital expertise, and a relentless focus on growth, we’re expanding across direct-to-consumer, marketplaces, and retail. No corporate fluff, just high standards, creative thinking, and people who get things done.

Role Overview

We are seeking an experienced Marketplace Manager to drive the day-to-day growth and performance of our brands across Amazon, Chewy, iHerb, Walmart, and other major marketplaces. This is a highly hands-on role for someone who knows marketplace operations inside out and has extensive experience doing the work that drives results. You'll be responsible for optimising product listings, managing advertising campaigns, generating customer reviews, executing promotions, and identifying opportunities to improve sales and profitability.

We're looking for a proactive, commercially minded operator who combines strong technical marketplace knowledge with exceptional execution. You'll know how to turn data into action, solve problems independently, and continuously find ways to improve our marketplace performance without needing constant direction.

What You'll Be Responsible For

• Manage the day-to-day performance of Amazon, Chewy, iHerb, Walmart, and other relevant marketplaces, with a primary focus on driving sales growth, profitability, and operational excellence across Amazon USA and Chewy
• Own product listing optimisation, including keyword research, Amazon SEO, titles, descriptions, imagery, A+ Content, Brand Stores, and conversion rate improvements to maximise organic visibility and sales
• Build, manage, and optimise Amazon PPC campaigns across Sponsored Products, Sponsored Brands, and Sponsored Display, continuously improving ROAS, ACOS, TACOS, and advertising efficiency
• Develop and execute compliant review-generation strategies using Amazon Vine, Request a Review, and approved platform programmes, while monitoring customer feedback, ratings, and product reputation
• Plan and execute product launches, promotions, deals, Subscribe & Save, Chewy Autoship, and other platform-specific growth initiatives, ensuring strong coordination across content, advertising, pricing, and inventory
• Monitor marketplace performance, account health, competitor activity, pricing, stock availability, and catalogue issues, proactively resolving problems and identifying opportunities to improve revenue and contribution margin

What We're Looking For

• Extensive hands-on experience managing and growing Amazon USA accounts for established e-commerce or DTC brands, with a proven ability to drive meaningful revenue growth
• Strong practical knowledge of Amazon Seller Central and/or Vendor Central, including listing management, catalogue optimisation, A+ Content, Brand Registry, promotions, and account health
• Demonstrated expertise in Amazon PPC, with direct experience building, managing, and optimising Sponsored Products, Sponsored Brands, and Sponsored Display campaigns
• Meaningful experience working with Chewy, Walmart Marketplace, iHerb, or similar platforms, including an understanding of their commercial models, operational requirements, and growth opportunities
• Strong understanding of Amazon SEO, product rankings, conversion optimisation, compliant review generation, and the factors that influence marketplace sales performance
• Excellent analytical and organisational skills, with a proactive, detail-oriented approach and the ability to independently execute tasks, solve problems, and manage multiple priorities

Bonus

• Previous experience within pet supplements, pet nutrition, human supplements, health, or wellness categories
• Experience with subscription-driven ecommerce brands
• Direct experience growing brands on Chewy, including vendor relationships, promotional planning, product content, and Autoship growth
• Experience managing Amazon accounts generating seven or eight figures in annual revenue
• Familiarity with marketplace tools such as Helium 10, Jungle Scout, Pacvue, Perpetua, or similar platforms
• Experience improving product ratings, review volume, organic rankings, and conversion rates in highly competitive categories
• Experience launching new products, managing multiple brands, and scaling marketplace performance across the USA and international markets

Why Join Us?

• Fully remote working
• Competitive compensation package
• Ownership of meaningful marketplace growth initiatives across an ambitious brand portfolio
• Autonomous working style with direct access to decision-makers
• The opportunity to make a measurable impact through hands-on execution and continuous improvement
• Significant growth opportunities as we expand across the USA and beyond