Chapters Bookstore is seeking a bookseller to ensure customer satisfaction and uphold company values. The bookseller will be responsible for maintaining the sales floor, assisting customers in finding items, placing orders, and processing transactions. They must possess a love of reading across all genres, be able to work quickly, be patient with all customers, and become proficient in using the epos system.

The company prefers applicants with past retail and bookselling expertise, but is open to training new hires with outstanding communication skills, friendly attitudes, and flexible availability. The bookseller must have a passion for books, a hunger for knowledge, and a passion to share knowledge. They must be dedicated to achieving goals, take initiative, and be a team player.

Basic procedures for the bookseller include working on a till, processing deliveries, picking online orders and shelving books. Training will be provided to ensure compliance and a high level of work. The requirements include providing excellent customer service, upholding good standards, arranging displays, delivering commercial offers, displaying commitment, encouraging learning, flexibility, and initiative, managing time and priorities, strong communication skills, retail experience is essential, and familiarity with Microsoft Office and Google Drive.

Chapters Bookstore is open Monday-Wed from 9.00am to 6pm, Thur-Fri 9-7pm, Sunday from 10-6pm. W e extend our opening hours in the leadup to Christmas and the candidate must be flexible to support these times. They must also be able to lift heavy boxes (it's a secret but books are heavy!) and have a love of books and reading.