Ecommerce Manager
About the role
Geroo Jaipur is looking for a E-commerce Manager to lead and scale our online business across B2B and B2C platforms. This is a high-ownership individual contributor role for someone who has hands-on experience managing multi-marketplace selling (Myntra, Nykaa Fashion, TataCliq, Ajio, and similar platforms), and who thrives on building efficient systems, driving sales growth, and delivering a seamless customer experience.
If you have a strong grasp of e-commerce operations, a sharp eye for strategy, and enjoy working close to the ground in a fast-growing fashion brand, we'd love to hear from you.
Key Responsibilities
Platform & Operations Management
* Own end-to-end daily operations across all marketplace accounts (B2B and B2C)
* Manage product catalog updates, listings, pricing, and inventory sync across platforms
* Coordinate closely with marketplace account managers to stay ahead of platform updates, policy changes, and growth opportunities
Customer Experience
* Address and resolve customer issues and concerns across platforms in a timely, solution-oriented manner
* Collect, analyze, and act on customer feedback from marketplaces to improve product and service quality
* Work cross-functionally to ensure consistent, high-quality customer experience across all touchpoints.
What We're Looking For
* 1-2 years of hands-on experience in e-commerce management, ideally within apparel, fashion, or lifestyle categories
* working knowledge of marketplace seller platforms (Myntra, Nykaa Fashion, TataCliq, Ajio, etc.)
* Proven ability to independently manage catalog operations, pricing, and day-to-day platform performance
* Sharp analytical mindset with the ability to turn data into clear, actionable strategies
* Excellent communication skills and comfort coordinating with multiple internal and external stakeholders
* Strong ownership mentality — someone who takes a problem from identification to resolution without needing hand-holding
* Based in Jaipur or willing to relocate; this is an on-site role
Why Join Geroo Jaipur
Be part of a growing, artisan-rooted fashion brand that blends traditional Rajasthani craftsmanship with contemporary design and play a central role in shaping how that story reaches customers online, across India and internationally.
GEROO, representing the 'Gerua' (pink) color of Jaipur. As the name suggests the color Geroo is very vernacular in nature, we capture the rich and enchanting colors of Rajasthan and blend it with contemporary style; our designs are classic and timeless, a blend of heritage fabric with contemporary designs and clean lines to come up with fashion. Each product is handcrafted with a fine finish. Hand embroidery, hand weaving, Handprint, and hand-paint are the forte of this design studio. Balancing the authenticity of traditional handicrafts of Rajasthan and the complexity of ethical fashion, Geroo brings timeless sustainable collection made with love and Human-touch.