Role: Social Media + Community Coordinator

Department: Marketing

Type: Part-Time, 20 hours per week

Required Work Authorization: USA

As our Social Media + Community Coordinator, you will support the day-to-day execution of Crown Affair’s social media channels and help cultivate an engaged, thoughtful community across our digital platforms. You’ll play an important role in bringing the Crown Affair brand to life online, from publishing content and engaging with our community to identifying cultural moments, emerging trends, and conversations where the brand can meaningfully participate.

You are deeply immersed in social media and understand what makes content feel native to each platform. You have a strong instinct for brand voice, culture, and community, and genuinely enjoy connecting with people. You are organized, detail-oriented, and excited to help build a best-in-class social presence while ensuring our community feels seen, heard, and cared for.

This role is part-time, 20 hours per week, and ideally based in Los Angeles, with opportunities to support in-person content capture, events, and brand moments as needed. The position is intended to start on a part-time basis, with the potential to grow into a full-time role based on business needs and performance. You will report to the Social Media Manager as part of the Marketing team, collaborating closely with our Creative, Brand, and Marketing teams.

What you will do—

• Support day-to-day publishing across Crown Affair’s social channels, including Instagram, TikTok, Pinterest, and Reddit, ensuring content is published accurately, thoughtfully, and on schedule.
• Manage daily community engagement across social platforms, including comments, DMs, mentions, and tags, responding in Crown Affair’s distinct brand voice.
• Proactively engage with our broader social community, identifying relevant conversations, creators, brands, and cultural moments where Crown Affair can authentically participate.
• Create and capture social-first content for Crown Affair’s TikTok channel, bringing platform-native ideas to life through lo-fi, engaging content captured at home, in the Crown Affair office, at Sephora stores, and at relevant events and activations throughout Los Angeles.
• Support Crown Affair’s creator community through outreach, relationship management, gifting coordination, product shipments, and ongoing communication.
• Coordinate organic creator opportunities, including outreach, content needs, timelines, follow-ups, gifting, and shipments to ensure creators have everything they need to bring content to life.
• Stay closely tapped into emerging social trends, platform behaviors, formats, sounds, conversations, and cultural moments, proactively sharing relevant opportunities with the Social Media Manager and broader team.
• Conduct ongoing social listening to identify community sentiment, frequently asked questions, product feedback, emerging conversations, and opportunities for content or engagement.
• Compile key social listening findings and insights into a monthly report for the broader team.
• Help ensure Crown Affair maintains a consistent, elevated, responsive, and community-first presence across every social touchpoint.

Experience / Requirements—

• 1–2 years of experience in social media, community management, influencer or creator marketing, or a related role, ideally within beauty, fashion, wellness, lifestyle, or another digitally native consumer brand.
• Deep familiarity with Instagram and TikTok, with a strong understanding of platform-native content, trends, behaviors, and community culture.
• Exceptional written communication skills and the ability to quickly learn and consistently execute a distinct brand tone of voice.
• Strong instincts for what feels culturally relevant and socially native, with a genuine interest in discovering emerging creators, trends, formats, and conversations.
• Passion for community building and creating thoughtful, positive interactions between brands and their audiences.
• Highly organized and detail-oriented, with the ability to manage recurring daily responsibilities alongside larger launches and projects.
• Comfortable working independently, taking initiative, and proactively identifying what needs attention.
• A self-starter who thrives in a fast-paced environment and can effectively prioritize multiple workstreams.
• Naturally curious, collaborative, and excited to learn, experiment, and contribute new ideas.
• A genuine interest in beauty, haircare, culture, and the Crown Affair brand.

About Crown Affair—

Crown Affair is a haircare brand rooted in ritual and intentionality. We create thoughtful, effective products and tools designed to transform everyday haircare into something worth taking your time for.

Compensation + Benefits—

The anticipated compensation for this position is $33hr/ $70,000 should the role become full time. Exact compensation depends on several factors such as experience, skills, education, and budget.

In addition, Crown Affair offers a variety of benefits to eligible team members, including health insurance coverage, wellness and remote support programs, paid leave programs, education-related programs, Unlimited PTO, paid holidays, and others. Many of these benefits are subsidized or fully paid for by the company.

Crown Affair is an equal opportunity employer, and we encourage applications from candidates of diverse backgrounds and experiences.