Senior Ecommerce CoordinatorLondon, UK (Hybrid) ∙ Full-time

Senior Ecommerce Coordinator

HybridLondon, UKFull-timePosted 1 month ago

About the role

NAMED COLLECTIVE is a London-born fashion brand at the intersection of design, culture and modern commerce - and we've built it differently from the start.

Since launch, NAMED has established itself as the 'rebel kid' of the industry - a brand with a genuine point of view, and a community to match. We create leisurewear in a way that nobody has before. We don't make basics, we make the statement pieces our customer builds their outfit around.

We're rooted in a deep obsession with our community and our customers - over 1.9 million people around the world who don't just follow us, they're part of what we build. We've grown at an average rate of 84% year-on-year over the last 5 years through our ecommerce stores, with particularly strong momentum across the UK and US. We're only scratching the surface of what's possible. The momentum is real.

This is a rare opportunity to join a brand that has already proven itself - where the foundation is strong, the ambition is bigger, and the right people will have a real impact on where we go next.

WHO R U? 

Reporting to the Ecommerce Manager as our newest Senior Ecommerce Co-ordinator, you are obsessed with all things Ecommerce and have a strong interest in fashion, especially streetwear, as well as emerging digital trends. You’re also…

  • DETAIL DRIVEN: You are obsessed with details and always strive to ensure there is accuracy in your work
  • COMMERCIALLY CURIOUS: You’re naturally inquisitive and enjoy using data and customer insights to identify opportunities for improvement
  • PASSIONATE: You are incredibly passionate about all areas of Ecommerce and Digital and feel excited by the prospect of contributing to a great site experience
  • COLLABORATOR: You build strong relationships across teams and enjoy working cross-functionally
  • PROACTIVE: You identify opportunities before being asked
  • ELEVATOR: You are ready to be a key part of this growing team and have an impact on the continued elevation of all elements of the brand vision!

THE ROLE

Ecommerce Delivery & Execution

Website Trading & Merchandising

  • Own the day-to-day merchandising priorities across both DTC Shopify websites, balancing commercial performance, customer experience and brand presentation
  • Build and merchandise collections, campaigns and product launches
  • Execute homepage, navigation and collection updates
  • Maintain product taxonomy, tagging and merchandising rules
  • Ensure website content is accurate, commercially optimised and aligned with the trading calendar

Product Operations

  • Coordinate product creation, launches and restocks
  • Own the Ecommerce critical path for product launches
  • Maintain high standards of product data, imagery and content
  • Ensure products are optimised for customer discovery and conversion

Website Operations

  • Complete regular site audits
  • Monitor customer journeys across key touchpoints e.g. PLP, PDP, Search, Cart
  • Maintain site quality and operational excellence

Optimisation & Ownership

SEO & AEO

  • Own the execution of SEO improvements across both websites
  • Coordinate optimisation of product collection and editorial content
  • Support optimisation for AI-powered search experiences and emerging answer engines
  • Monitor SEO performance and identify opportunities for continual improvement working closely with Digital Marketing

International Ecommerce

  • Coordinate localised merchandising and promotional activities
  • Monitor regional performance and identify opportunities to improve localisation
  • Support trading across multiple international markets

Project Ownership

  • Coordinate ecommerce projects from planning through to launch
  • Manage project timelines and stakeholders
  • Track actions and ensure successful delivery

Commercial Thinking & Strategic Contribution

  • Regularly review ecommerce performance to identify and improve merchandising experience to drive commercial performance
  • Make recommendations for website improvements based on customer behaviour, industry trends and performance data
  • Complete regular competitor benchmarking and identify opportunities for innovation
  • Actively contribute to the Ecommerce Roadmap and Optimisation backlog
  • Stay informed on emerging ecommerce technologies, AI developments and best practice, sharing relevant recommendations with the wider team

TECHNICAL SKILLS

  • Demonstrable experience across core Ecommerce principles
  • At least 1 year’s hands-on experience using Shopify
  • Solid understanding of SEO and AEO
  • Comfortable working with large datasets with strong experience with Excel or Google Sheet and is confident with performing intermediate formulas such as lookups
  • Experience using GA4/ Google Analytics 4, Shopify Analytics or similar tools for reporting
  • Experience with product building and critical path to getting products live
  • Some experience in using data insights to drive on-site improvements

A GOOD FIT LOOKS LIKE…

  • A love for the brand and understanding of our mission!
  • 2-4 years’ of experience working within a fast-paced Ecommerce environment
  • International Ecommerce experience
  • Over 1 year Shopify experience
  • Solid knowledge of SEO and AEO
  • Good understanding of CRO pillars
  • A genuine passion for Ecommerce
  • Analytically minded
  • Genuine Interest in streetwear
  • Positive attitude and ability to give and receive constructive feedback, to learn and grow with the brand
  • Experience working in a fast-paced and creative environment
  • Comfortable working with product and performance data
  • Excellent attention to detail to ensure accuracy in product building and site accuracy
  • Highly organised with an ability to be flexible with shifting prioritisation and projects
  • Good interpersonal and communication skills, both verbal and written
  • Based in London
  • Eligible to work in the UK

FOR THE COLLECTIVE

  • Competitive salary; 
  • Optional health cash plans;
  • Generous team discount;
  • Best friend + family discount;
  • 32 days holiday (inc bank holidays);
  • Birthday day off & gift;
  • Work From Home Wednesdays; 
  • Bookable Work From Home Days; 
  • Flexible working hours;
  • EAP with Virtual GP;
  • Summer + Winter team parties;
  • Regular team socials;
  • Modern studio workspace with free snacks and refreshments;
  • Pension scheme.

NAMED COLLECTIVE is a London-born fashion brand at the intersection of design, culture and modern commerce - and we've built it differently from the start.

SectorFashion & Apparel
HeadquartersUS
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