DEPT®/DATA & AI

DEPT®/Data & AI has a single mission: to make the best work in the industry using Data & AI to enhance everything we do. This role sits within our Data & AI practice, which has deep expertise in leveraging AI. The practice includes data strategists, consultants, data scientists and analysts that work alongside DEPT® teams around the world across different services, from commerce, to full-funnel media, content engineering to internal operations. You will be solving some of the hardest and most challenging problems facing some of the best loved brands in the world, and doing this alongside an experienced team.

Our data practice is an integrated craft across Europe driving business impact. We combine our expertise in data architecture, analytics, and AI to deliver exceptional data-driven solutions that build lasting relationships with our clients like Footlocker, Nikon, Rituals, and Philips.

ROLE OVERVIEW

The Business Intelligence Team Lead is responsible for building and leading our BI capability across Europe and setting the standards for how we deliver it. This senior role drives the vision for our BI proposition, delivers complex client solutions, and grows the BI team to support our expanding client base. You will collaborate with cross-functional teams to create reporting and data products that power our clients’ marketing, ecommerce and wider business decisions.

This role requires a strong BI practitioner and strategic thinker, with proven experience in leading a team and delivering BI solutions at scale.

JOB PURPOSE

As part of the EMEA Data craft, you are responsible for shaping and executing our BI proposition, delivering excellence on complex client projects, and building a high-performing team of BI consultants across the region.

To be successful in this role, you combine deep BI expertise with business acumen and leadership skills. You work closely with clients to understand how their business is run, what decisions they need to make and which KPIs truly matter, and you guide the team in translating that into smart BI solutions and dashboards that people actually use. You guide decision-making on data models and tooling, establish best practices, and make sure our BI capability stays in step with where the industry is going.

An entrepreneurial spirit with a bias for action, excellent communication skills, and the ability to bridge the gap between technical solutions and business stakeholders is essential to succeed in this role.

KEY RESPONSIBILITIES

• Lead the strategic development of our BI proposition and capabilities across Europe;
• Set standards and best practices for BI across the region: methodology, data modelling, dashboard design, documentation and reusable components;
• Guide, coach and mentor BI consultants through development plans, feedback and performance conversations, fostering a culture of craft and curiosity;
• Build and grow a high-performing BI team, owning hiring from defining the profile through to onboarding;
• Serve as the senior authority on client engagements: lead discovery workshops on the most complex work, review data models and dashboard concepts, and advise clients on BI strategy, tooling and data maturity;
• Oversee the design of reliable data integrations and data models that serve both management and specialist users;
• Work closely with the broader Data & AI practice and with DEPT® service teams across Europe to deliver integrated solutions;
• Support business development through BI expertise in client pitches, scoping and estimates, and identify opportunities to grow BI work within existing accounts;
• Stay ahead of emerging tools and methodologies in the BI space, and continuously improve and automate how the team builds and runs reporting.

WHAT WE ARE LOOKING FOR

• Extensive experience in a data-related role (e.g. BI Consultant, Data Analyst, Data Specialist, Marketing Analyst), with a proven track record of leading complex BI initiatives;
• Strong leadership experience, with the ability to guide and develop a team of consultants;
• Deep expertise in data modelling and transformation, with strong SQL (e.g. star schemas);
• Strong experience in one or more reporting tools: PowerBI, Looker Studio, Looker, or Tableau;
• Experience with data analysis and/or data analysis tools (e.g. Python, R, SPSS);
• An understanding of marketing data (e.g. campaign performance, attribution, website tracking);
• A strong grasp of data quality and governance, and of what it takes to keep reporting reliable over time;
• Excellent communication skills, with the ability to translate complex data concepts for business stakeholders and hold their own in senior client conversations;
• Strategic thinking, with the ability to develop and execute a roadmap for the BI capability;
• Proven ability to mentor and develop talent;
• Comfortable working with colleagues and clients across multiple countries and time zones;
• Experience working in an agency or consulting environment is highly advantageous.

WE OFFER

• A flexible, hybrid working policy (2-3 days from the office, depending on location) and the opportunity to work from abroad for 13 weeks a year. 
• 24 vacation days per year and the possibility to buy an unlimited number of extra vacation days.
• DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs. Develop your skills with courses and programs tailored to your needs.
• Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office.
• Get a discount on your lease bike and ride in style. You can also enjoy hassle free-commutes with an NS Business Card. 
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021, has been named a Great Place To Work since 2022 in the Netherlands and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!
• You can discover even more employee benefits here.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.