Retail Sales Associate – (Full - Time) – North End Boston, MA

57 Salem St, Boston, Ma 02113

Retail Sales Associate – Pet Store (Full - Time) – North End Boston, MA

Are you a natural at customer service and an animal lover? Join the Polkadog Bakery team as a full-time Retail Sales Associate in our North End store in Boston, MA pet store! We're looking for friendly, energetic, and dependable people who want to help pets (and their humans) have the best shopping experience possible.

About Polkadog Bakery

Founded in 2002 in Boston's historic South End, Polkadog Bakery began as a tribute to a one-eyed rescue dog named Pearl. Our mission is simple: use the finest ingredients in our treats (made locally in Boston, MA!) and provide the best pet products to create a complete picture of health and happiness for every pet.

We're a growing pet retail company dedicated to creating a positive workplace where employees love what they do, grow professionally and personally, and make a real impact on our success. This is your chance to join a fast-growing pet store and learn valuable skills in retail, customer service, and small business operations.

What You'll Do (Key Responsibilities)

• Greet every customer and deliver outstanding pet-focused customer service.
• Assist shoppers in finding pet treats, food, and accessories.
• Drive sales through engagement, upselling, and product knowledge.
• Handle cash and credit card transactions; reconcile cash drawer at close.
• Maintain store appearance — cleaning, stocking, and merchandising.
• Receive and process weekly inventory shipments (lifting up to 50 lbs).
• Support in-store events from prep to breakdown.
• Collaborate with team members to achieve store goals.
• Work a minimum of 3 shifts per week, including at least 1 weekend day.

Qualifications

• Retail, sales, or customer service experience preferred (especially in pet retail).
• Passion for animals and willingness to learn about pet products.
• Strong communication and teamwork skills.
• Reliability, flexibility, and a positive attitude.

Perks & Benefits

• Pay: $18/hour
• Health benefits
• 401(k)
• Employee pet feed program
• Employee discount
• Bonus potential
• Paid time off
• Professional development assistance
• Flexible scheduling

How to Apply

We want to hear what makes you stand out! Send us your resume and a short note telling us why you're excited to join Polkadog Bakery's North End team.