Online Marketing Manager - SEOSan Francisco, CA (On-site) ∙ Full-time

Online Marketing Manager - SEO

On-siteSan Francisco, CAFull-timePosted 3 days ago

About the role

Founded in 2017 and headquartered in London, HungryPanda connects people with authentic Chinese and Asian food through its delivery platform. We work with restaurants, grocery businesses, and local teams to help more people discover the food they love.
We are looking for a marketing leader who can see the bigger picture, build a plan for growth, and work hands-on with the team to make it happen.
You will lead digital marketing for the U.S. market, with a clear goal: help more people discover HungryPanda, place their first order, and keep coming back. You will build on our connection with Chinese-speaking communities while finding effective ways to reach a broader U.You will set priorities and guide the team, while staying close to campaign planning, channel tests, creative work, and performance data. Identify priority audiences and markets, set clear acquisition and retention goals, and decide where marketing time and budget will have the greatest impact.
Develop messaging and campaigns that make the platform relevant to Chinese-speaking customers and to other U.S. consumers interested in Asian food. Test what helps new audiences understand, trust, and try the service.
Guide work across Xiaohongshu (RED), Instagram, WeChat communities, TikTok, paid digital channels, and other relevant platforms. Get directly involved in briefs, creative reviews, launches, and improvements when needed.
亲自参与渠道及活动执行。 统筹小红书、Instagram、微信社群、TikTok、付费数字渠道及其他合适的平台;根据需要亲自参与需求制定、内容审核、上线及优化。
Work with Product, Operations, and local teams to understand the customer journey, improve first-order conversion, and create reasons for customers to order again.
Build effective creator and community programs. Develop KOL/KOC, creator, and community partnerships that fit different audiences and markets; Connect national direction with local execution. Partner with City Managers and local Marketing teams to adapt campaigns to each market’s customers, merchants, and opportunities.
Use data to make decisions. Track campaign spend and results, including customer acquisition, first orders, repeat orders, and channel performance. Set clear priorities, coach team members, coordinate external partners, and maintain a high standard of execution across projects.
Strong experience in digital or growth marketing for a consumer platform, marketplace, food delivery business, or other consumer brand, including experience leading people or cross-functional work.
A track record of growing an audience and connecting marketing activity to measurable outcomes such as customer acquisition, first purchases, or retention.
Ability to set a clear strategy and manage budgets, while remaining comfortable working directly on campaigns, creative, channel tests, and performance reviews.
A strong understanding of Chinese-speaking communities in the U.Fluency in spoken and written Mandarin Chinese and English is required.
If you enjoy building a growth strategy and getting close to the work that brings it to life, we’d love to hear from you.
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