THE BUSINESS

We are Everyday Luxury™.

It's what we do and how we do it — together.

It's working alongside world-class talent in pursuit of world-class results.

It's maximizing your potential in a high-performance culture.

It's knowing that wherever you are, you belong.

It's elevating your world — and the world of those who love and will love Aritzia.

It's You. And an endless runway of opportunity.

With a Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America — including Toronto, New York, Los Angeles and Seattle — our workplace network is strategically designed to support our People and serve our Clients a frictionless experience. So, you can do what you do best — with us.

THE TEAM

The mission of the Direct to Customer Department is to acquire, engage, and retain clients through personalized and relevant content while driving traffic and revenue to stores and Aritzia.com.

THE OPPORTUNITY

Aritzia is growing, and our Direct to Customer team is growing with it. This is a unique opportunity to be part of the team responsible for executing exceptional subscriber and channel management while driving traffic, revenue, and loyalty through our DTC channels. As the Senior Analyst / Analyst, Email Marketing, you will support in developing and executing email marketing strategies anchored in trigger and transactional emails, while driving invite-only events, special projects, and loyalty triggers as the program scales. You will also explore white space opportunities, fast-track emerging priorities, and ideate and implement improvement initiatives across DTC that elevate the email channel and overall client experience. And, with the skills you gain in this role the opportunities are endless – from a rewarding career in Direct to Customer marketing to continued growth and development with Aritzia.

THE ROLE

As the Senior Analyst / Analyst, Email Marketing, you will support the team to:

• Define the strategic channel approach for Aritzia's portfolio of permission-based and addressable marketing channels, with a focus on email
• Identify, acquire, engage, and retain our clients across lifecycle (trigger) and transactional campaigns
• Connect with our clients in a considered way through strategic segmentation, personalization, testing, channel enhancements, and innovation to improve overall performance
• Drive profitable traffic and revenue across Website, App, and Retail via triggered and transactional emails
• Engender long-term loyalty and retention via churn mitigation and reactivation journeys
• Ensure accordance with business and regulatory standards
• Analyze and report on email marketing performance, surfacing actionable insights and leveraging testing to continuously optimize traffic, revenue, and loyalty
• Assist with channel budgeting, forecasting, and investment strategies

THE QUALIFICATIONS

The Senior Analyst / Analyst, Email Marketing has:

• Proven skills, education, and/or applicable certifications in DTC Marketing, specifically related to email marketing
• A commitment to learn and apply Aritzia's Values, Business and People Leadership principles
• The ability to collaborate fluently with cross-functional partners
• A commitment to quality and investing in results that add value to the business

THE COMPENSATION

At Aritzia, we provide market-leading compensation packages designed to reward impact through our pay-for-performance philosophy.

The range for roles at this level is $50,000-$150,000 per year. Total compensation may include base, bonus and/or equity depending on the role, which has the potential to be greater than this range.

With comprehensive benefits, aspirational workspaces, and elevated perks and experiences — we provide it all.

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

• Product Discount — Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events? You have now.
• Baby Leave Program — We provide up to 16 weeks of paid time to support you and your growing family.
• Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial.
• Aspirational Workplace — Our offices are specially designed to be spaces of creativity, productivity and inspiration.
• Amenities — Additional amenities include a private parent’s room, shower facilities with elevated complementary conveniences, bike rooms and more.
• The Extras — We also offer a multitude of other perks like snacks and refreshments, dry-cleaning, hotel, restaurant discounts, health and wellness discounts, and self-care promos.