About Nanobag

Nanobag is a fast-growing ecommerce brand creating ultralight, highly packable bags sold globally through our website and Amazon.

We’re looking for a CRO & Retention Specialist to help us increase conversion rates, repeat purchases, and customer lifetime value.

Responsibilities

• You will take ownership of identifying opportunities across our website and customer lifecycle, turning data and customer behavior into actionable experiments and improvements. 
• Analyze our Shopify and retention funnel and identify conversion opportunities
• Develop and manage A/B tests across product pages, landing pages, offers, and checkout
• Improve website UX, merchandising, messaging, and offers
• Analyze customer behavior using GA4, Shopify, heatmaps, and session recordings
• Improve email/SMS flows, segmentation, and retention campaigns
• Optimize welcome, abandoned cart, post-purchase, win-back, and repeat-purchase flows
• Track CVR, AOV, LTV, repeat purchase rate, and retention
• Turn data and customer insights into actionable tests

What We're Looking For

• Strong CRO experience with DTC ecommerce brands
• Hands-on experience running A/B tests
• Strong Shopify, GA4, and analytics knowledge
• Experience with email marketing and lifecycle automation
• Data-driven and comfortable identifying why performance changed
• Strong understanding of ecommerce UX and customer psychology

We’re particularly interested in seeing examples where you identified a problem, developed a hypothesis, tested a solution, and can show the resulting impact on revenue, conversion rate, AOV, or retention.