At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we.

We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.

The purpose of this job

At Bupa, we have been helping people take care of their health for more than 75 years. Now, we are providing that same, high-quality care, to our community through Bupa Medical Centres and Urgent Care Clinics. Our primary care and urgent care centres are open to everyone, whether our patients are a Bupa member or not.

Bupa Medical is Bupa’s fastest growing health service, supported by an upcoming acquisition which will see our national footprint triple within the next 6 months.

In this initial 6-month fixed term contract (with potential for extension or permanency), reporting to our Integration Director, the Change and Communications Manager will lead change and communications activities, with a key focus on the upcoming acquisition and integration of over 50 practices to our existing network. Working closely with the Integration Team and subject matter experts, this role will drive engagement, support people through change, and deliver effective change and communication strategies.

Responsibilities include:

• Lead change and communication activities for a major integration program.
• Develop change plans, impact assessments and communication strategies to support successful adoption.
• Partner with stakeholders, sponsors and leadership teams to co-create the change vision, case for change and engagement approach; lead the development of communications strategies to support this.
• Create clear and compelling communications, presentations and change resources.
• Identify change impacts, risks, dependencies and opportunities, and provide clear recommendations to support decision-making and delivery confidence.
• Manage competing priorities and deliver high-quality results in a fast-paced environment.

What you’ll need to make it possible

• Tertiary qualification in a Business, Communications, Organisational Development, HR or a related discipline
• Proven experience leading change and communication activities within complex transformation, integration or acquisition programs.
• Exceptional written communication skills with the ability to produce executive-ready content quickly and effectively.
• Exposure to the healthcare sector is highly regarded.
• Demonstrated ability to bring structure and clarity to complex, evolving and uncertain environments.
• Strong collaborative mindset.
• Strong experience with and comfort in negotiating and influencing stakeholders across all levels.
• Highly organised with strong planning, prioritisation and delivery skills.
• Ability to synthesise multiple pieces of information into tailored, easy to absorb communications.
• Comfortable and calm under pressure, with demanding and competing deadlines - you consider yourself adaptable and resilient.

Why you’ll love it?

We support our people to be the healthiest and happiest versions of themselves.

• Access to continuous learning, development programs, and internal career pathways, you'll be supported to grow your career and take the next steps with confidence.
• A supportive and inclusive workplace culture.
• The chance to lead meaningful work that supports Australia's healthcare systems.
• Access to a range of employee benefits and wellbeing programs: from our own products (health insurance discounts!) to many other products and services via our partnerships program (like tech and fitness products, gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people's health, wellbeing and futures.
• Flexible ways of working and a strong focus on employee wellbeing.

Ready to make a difference?

If this sounds exciting, we’d love to hear from you. We'll start interviewing as soon as suitable applications are received.

Let’s shape the future of healthcare, together.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.