Business Development Representative — Yuko Loyalty (India)

Location: Pune (Work from Office only) Employment: Full-time Experience: Freshers

About Yuko Loyalty

Yuko Loyalty is a customer retention platform for Shopify merchants. It brings loyalty programs, reviews, referrals, and memberships into a single app. Yuko Loyalty is built by Cartrabbit, a product company that builds eCommerce software for merchants worldwide.

We are growing our presence among India's D2C brands. We are hiring a Business Development Representative to build that pipeline from the ground up.

The Role

You will be Yuko Loyalty's first point of contact with India's fast-growing D2C brands. You will identify the right brands and start conversations with their decision-makers. You will qualify genuine opportunities and hand them over to our Business Development Manager as booked demos. This is a target-driven role with clear, measurable outcomes and structured training from day one.

What You Will Do

• Identify and research D2C brands running their online stores on Shopify, using LinkedIn Sales Navigator, BuiltWith, and industry networks
• Run outbound outreach through calls, email, LinkedIn, and WhatsApp to founders, CMOs, Heads of eCommerce, and Growth leads
• Hold discovery conversations to understand each brand's retention challenges, repeat purchase behaviour, and current tool stack
• Qualify opportunities against defined criteria and book demos for the Business Development Manager
• Hand over every qualified opportunity with complete context: the brand's profile, the stakeholders involved, their pain points, and the next step agreed
• Present Yuko Loyalty as a way to drive repeat purchases, lifetime value, and retention, not as just another app
• Keep activity, lead status, and handoff records accurate in the CRM
• Share market feedback, objections, and competitor insights with the sales, product, and marketing teams

What Success Looks Like

• Weeks 1–2: Complete training on the product, the target customer profile, and the sales process. Learn the CRM and prospecting tools. Build a researched list of target Shopify D2C brands.
• Weeks 3–6: Start outbound outreach and meet weekly activity targets. Book your first qualified demos.
• Weeks 7–12: Consistently meet weekly targets for qualified demos accepted by the Business Development Manager.

What We Are Looking For

Must-have

• A graduate degree in any discipline
• Fluency in English and Hindi, spoken and written
• Strong communication skills and confidence on calls with senior decision-makers
• Comfort with high-volume outbound work and with handling rejection
• Curiosity about eCommerce and how D2C brands grow
• Self-driven, organised, and accountable to numbers
• Willingness to work from our Pune office full-time

Good to have

• An engineering or IT background
• Up to 1 year of experience at a D2C or eCommerce brand
• Internship experience in sales, business development, or customer-facing roles
• Familiarity with Shopify, LinkedIn prospecting, or CRM tools

How to Apply

• Send your resume to [email protected] with the subject line "BDR – Yuko Loyalty". Include a short note on why Indian D2C brands should care about customer retention.